Fierce Conversations is a way of conducting business. An attitude. A way of life.

Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count.

Scott reveals how to:
Overcome the barriers to meaningful conversations
Express who you are and what you believe
Confront tough issues with courage, confidence and sensitivity
Overcome fear to get to the heart of the problem
Inspire followers, attract believers and build visions that become reality
Bring about real change through talking
Encourage others to reveal their true opinions

Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.